On Tuesday I received my cute new phone headset via courier. A nice little toy as headsets go, but nothing spectacular. So, being moderately competent, I opened the box, set it up and had it working in a few minutes. No problem.

I just received a call from some dude from OH&S asking to confirm an appointment for me next Tuesday for someone to come out and install my headset. My response? "Err.... you do realise I'm talking to you on it, don't you?"

Apparently it's Telstra policy that we can't install the headsets by ourselves, and that we have to get a certified tech to come out and do it. So undeterred, this guy is supposed to be coming out to install my headset on Tuesday. I'm not quite sure what he actually plans to do, but we'll see...